Organizational Cynicism and Union Commitment †MyAssignmenthelp

Question: Discuss about the Organizational Cynicism and Union Commitment. Answer: Introduction: The study will discuss about the hospitality sector that I have selected to discuss upon. The annotated bibliography contains the articles that I have found to be relevant and appropriate to be discussed upon. The references have discussed various aspects of these industries and have helped me to understand the role and importance of this industry. It has also included the threats and the issues that are common in this industry. The study has detailed about the articles by the authors along with my view points about the topic. The informations that I have read have given me certain ideas from the article that have been discussed in the study. I found that the public services in all countries are experiencing attraction and retention but the public sectors seems to have some additional challenges compared to the labor market of hospitality industry. The article is stating the inter relation between technology and hospitality service. It states how the development in IT sectors has helped the tourism and hospitality industry to alter their pattern and style of treating the customers. the article is highlighting how the use of technology has helped to create a better and easy way for customer attraction and satisfaction in the tourism and hospitality enterprise. It discusses how the latest technology is meeting the demands of the customer in the present days and is making lifestyle easier than previous times. The hotels are using hi technology services that are demanded by the customers, especially the premium and sophisticated customers. This article claims that IT should be the major ingredient of hospitality management. Thus, the people in hospitality management must be daily informed about the development and latest innovation in IT sector to implement the technology in the enterprise. The article analyzes the content on IT re lated articles that will help to improve the condition of the hospitality enterprise. This article will help me to understand the importance of IT in every sector including the hospitality sector. The advance technology and developments helps to make the life of every individual easier and simpler. The importance of modernization is faced in every sector. The latest technology and advancement has improved the sectors to reach the international market, satisfy premium customers and make a specific brand name in the market. All these are possible only because of the rise of technology in the in the system. the article will give a clear idea about the importance of technology involvement in hospitality management. Hospitality management means facing the external factors that involves welcoming the foreign clients, their culture, their ethics and society. It would be difficult to know much about a foreign region without the involvement of social media or technology. The technology has helped to make the contacts between two distinct regions closer thus improving the condi tion of hospitality management. This article will help to provide sufficient information about the advancement in hospitality management. Hence, I have selected this article to be the most suitable one to give relevant and exact information about technology advance in hospitality management and its importance. This article is related to the glass ceiling in hospitality management. The minority section and women were not given proper positions in hospitality industry. The article states that the present generation is giving equal chances to the women and minority section in society. The importance of equality is needed everywhere thus it is important to give equal rights to every individual. This article suggests that the barrier to women will be going to change in the immediate future thus the enterprise should take necessary changes in the present days. The common self imposed barriers are giving higher positions to the women and minority section in society. The article states to common problems due to which these sections are neglected and that include family issues, work life balance, minority and many more. It has set examples that how people especially women have left their jobs to opt for better opportunities and have proved their capabilities in life. They have shown an example of M arissa Mayer who had left the job in Google to accept the top job in yahoo. She was thirty-seven years old and was pregnant when she has opted for the job role. This proves that situations and believes do not make any sense. It is the capability of every individual that should determine his or her job role. This article is extremely influencing and supportive to the society that enhances the scope of equality and sets aside the glass ceiling. This article will help me to understand the development the hospitality industry is trying to bring in the present generation. The present generation is favoring the introduction of women power and minority section power in the work field. The article is highly influencing and motivated the industry to focus on the improvement of the worker section. They try to focus on the capability of the workers and not on their gender or caste. The article highly states how the industry is growing and modernizing themselves for a well framed industry that gives equal chances to everyone in the work place irrespective of their caste, creed or gender. The article states about the turnover crisis that has a great impact on hospitality industry. The study gives an overview of the causes of job dissatisfaction, which force the employees to leave their job and look for other opportunities. The study hi-light the condition of turnover in international and national market. The study determines how the turnover crisis affects the industry and what the reasons are. The study shows the necessary steps the hospitality industry must take to ensure the satisfaction of the employees. The study has included many practitioners examinations on organized performance and interest of employees to have free and comfortable work condition. It states that human resource is a main part that enhances the image of the organization. It states that job satisfaction is a justified direction that the employee moves in the job industry and the hospitality industry must ensure a satisfies job role for every employee in it. The importance of employee satisfactio n is a major concern in the industry. The study helps me to get a clear idea about the importance of job role satisfaction in every industry. The workers must be satisfied with their job and have a well-established understanding about their job life. The employees must not turnover their job role and seek for other opportunities. The company has to ensure that the workers are enjoying their job role and are able to work as per the company requirement. The study helped me to understand the importance of turnover and the crisis that is faced by the organization when there is an employee crisis. The hospitality industry must understand the importance of employees else that will have an negative impact in their work production. An excessive unhealthy environment or dissatisfying job role forces a worker to leave the job. The turnover costs affects the organization and thus result to some disastrous results that might affect the industry internally and externally. Hence, the companies or industries must assure a well framed e mployee organization system to ensure that the workers are working efficiently and also enjoying their job role at the same time. The paper identifies the factors that are affecting the employees in this industry satisfying their need and may lead them to turn over. The article claims the employee empowerment that is the most strong approach to improve the condition of the worker efficiency and customer service. The study emphasizes on the importance of employee empowerment and its effective way to give priority to the staff in hospitality management. The study also focuses on the pitfall on high power distance culture and its affects are much weaker in it. As the importance of leadership is clear, the MNC may desire to seek for employees who would prefer employee empowerment strategy. The study highly focuses on the empowerment of employees and their importance. The service industry has come to the conclusion that empowerment is a way to increase profit and improve operations. The study has proved that empowerment is directly linked with increased job satisfaction. It states that despite of comfortable and desirable conditions of empowerment few important factors are not considered that what role should the leader play empowering their subordin ates. The study is having a idea of how important the role of employees play in the job life. The study discusses the need for employee empowerment. There is a n urgent need for empowering the employees in every industry. These strategies are also required in the employees as the MNCs would seek got employees with such strategies for their self growth and development. The study focuses in the need for employee empowerment, as the employees must be empowered to give their opinion and decision to the company. The employees play a vital role in the industry and must be considered in every field. The hospitality industry with the multicultural workforce is a logical candidate for explicit consideration of cultural values in employee empowerment. The article in details the relationship between breach of psychological contract, organizational cynicism and commitment among the hospitality sector. It defines how the employee union have attracted a globally unionized employees consisting of a part of the total work place. There is no common global definition of union that exists but it symbolizes association of employees that shows the interest and benefits of the employees. The study states that urbanization and hospitality is considered unnecessary and there is low potential for unionizing, recent actions by few organizations have lead to a conclusion that breach of psychological contract has increased the scope for this industry. It has benefitted the industry by creating higher scope for unions and understandings among the workers of this industry. Another reason for unionism in this industry is their low pay scale or wages that has made more scope for bonding and understanding among the workers in comparison to other sectors . Majority of researches say that individualist society and their findings may not have same implication in collectivism societies. The study has helped to understand the importance of working together and facing same issues can create a different level of understanding and bond among the workers and industry. The hospitality industry too has the same scenario. The industry that is expected to have the minimum scope for unions and bonds among the workers have the high scope and chances of understanding as they face same issues. The industry is facing similar issues like low wages that is a similar problem for all the workers and thus has created a bond among them. The study has also helped to understand what issue the company faces when the employers fail to fulfill the obligations which is main cause for employee frustration and subsequent unionization. The study has shown the research methodology and defined and justifies the conclusions for a better understanding. It has helped me to understand better what are the consequences and how much relevant they are. References AlBattat, A. R. S., Som, A. P. M. (2013). Employee dissatisfaction and turnover crises in the Malaysian hospitality industry. International Journal of Business and Management, 8(5), 62. Bashir, S., Nasir, M. (2013). Breach of psychological contract, organizational cynicism and union commitment: A study of hospitality industry in Pakistan. International Journal of Hospitality Management, 34, 61-65. Boone, J., Veller, T., Nikolaeva, K., Keith, M., Kefgen, K., Houran, J. (2013). Rethinking a glass ceiling in the hospitality industry. Cornell Hospitality Quarterly, 54(3), 230-239. Law, R., Leung, D., Au, N., Lee, H. A. (2013). Progress and development of information technology in the hospitality industry: Evidence from Cornell Hospitality Quarterly.Cornell Hospitality Quarterly,54(1), 10-24. Raub, S., Robert, C. (2013). Empowerment, organizational commitment, and voice behavior in the hospitality industry: Evidence from a multinational sample. Cornell Hospitality Quarterly, 54(2), 136-148.